How To Encourage
The Reluctant ones
Not every participant at a Bible Study is going to be forthcoming and eager
to contribute. Some people are natural recluses and for them to speak is like
enticing a reluctant tortoise to make a move or a trap-door spider into the
open. There are those chatterboxes who appear to have never understood the word
“quiet” when in private but shy away from making comments in a group setting.
To some extent this is overcome by getting the person to read and then comment
on what they have just read. Because everybody does this, the reluctant ones do
not feel they are being singled out and are more willing to participate.
There are a number of
behavioral tendencies that we may have which need to be avoided in order to
encourage the reluctant ones.
One thing
we should avoid is any form of moralizing or telling the participants what is
required of them out of frustration. The aim is to make people feel comfortable
by showing them by example what is expected of them after they have been
informed how the meeting will be run. With the reluctant ones, even though they
are not like a dog on a chain that has seen a cat and is choking at the neck to
participate in the action, they will begin to find their voice in their own
good time, and quite quickly, if they are not coerced, or feel they are being coerced.
It is
tempting to go overboard with praise and expressing approval in order to
encourage the reluctant ones; but by agreeing, approving and praising
everything the reluctant one says, does begin to become a form of bearing false
witness, if what is said is not
absolutely genuine. Excessive praise and approbation eventually comes across as
false, and undermines the integrity of the those who attempt to see everything
as “fantastic” or “absolutely wonderful” or “marvelous”. Reluctant ones see
through masks and like a hiding turtle are quick to withdraw into their shells.
Therefore, only genuine praise and approval ought to be expressed, and this can
only happen when there is an element of realism.
Actually,
the best way to encourage the reluctant ones is to express a form of empathy by
paraphrasing what they have said. Paraphrasing is restating what a person has
said rather than a quick summarization. This gives the person the feeling that
he or she is being understood. This is not necessary with everyone, but with
reluctant participants, paraphrasing enables them to truly feel they are being
understood. A paraphrase of what a person has said usually starts with
something like “So what you are saying is….or: If I am to understand you…” This
way the reluctant ones feel they are in control of the situation and are not
making a fool of themselves. Perceived put downs are often one of the reasons
people become reluctant to participate in group settings.
Because
paraphrasing requires more time than summarizing the main points of what a
person has said, it should only be used for reluctant ones to encourage them.
Closed
questions are a definite no-no with reluctant ones. They can work well when
somebody has had too much airtime, because they only require a “yes” or “no”
answer; but this is not a good means for encouraging reluctant contributors to
participate in a group Bible Study. If anything, it is a signal to a reluctant
one to withdraw from participation
Sometimes
a reluctant one will make a statement and be uncertain of what he or she is
really saying. The best means to help such a person is to reframe what they
might be saying rather than paraphrase what they have stated. These are
situations where what has been said is obviously off the mark and paraphrasing
is not going to do anything other than make the person feel they look silly. By
reframing what the person might have been trying to say, a better explanation
is more likely to be produced.
When we
are reframing what a person has said, we need to put ourselves in his or her
situation, but express what we would do. Reframing what has been said could
begin: “Just suppose I was in your situation, I think I would do (whatever)…
What do you think about that?”
On a
number of occasions, I have used the phrase “As (whoever) was saying..” and
reframed what they have said in a summarization to great effect. On each
occasion, the persons whom I have reframed have looked at me with a smile, and their
face would glow.
Of course,
we are not in another person’s shoes but, by suggestion that we are willing to
try and put ourselves in another person’s situation has an amazing response.
Usually this will not only elucidate approva,l but also some clarification on
the part of the reluctant one, because all he or she needed was to feel that
what was being said was acceptable. Whereas, if we were to use a closed
question at the end of our attempt to reframe, this would come across as being
arrogant on our part. A closed question would be something such as: “Is that
what you were meaning?” or “Is this right?” or “Have I expressed what you were
trying to say correctly?”
Humility
always goes before honor and how much sweeter is the praise from another’s
mouth about oneself than that from one’s own mouth. When we draw attention to
our good works or skills by giving ourselves praise, we telegraph to others
that we are self-righteous. We may not hear ourselves being self-righteousness,
but others will perceive it as such. There is a big difference between thanking
God that we have had the privilege to serve by giving glory to his name and
telling others that God sees our good works, and will reward us for our good
efforts.
In this
regard, testimonies can also be encouraging rather than boasting. If we are to
boast let us boast in the Lord and give Him the glory for what He has been
doing in our lives. When we testify in humility, people who are reluctant to
share, begin to see that we are trusting the Lord and not in our own strength.
Consequently, the reluctant ones realize that if they do not measure up, our
Lord Jesus, through the power of the Holy Spirit, will enable them to do what
is needed.
A
testimony is always best shared from a grateful heart that treasures the fact
Jesus’ loves us, not from how we might have done something better than someone
else. For instance, we might be able to share about a time when we were afraid
or felt inadequate, and we prayed to the Lord to give us the words to say, so
that we could at least make a contribution and indicate to others we wanted to
share with them and not be standoffish.
At the first
prayer meeting that I attended, I was very quiet. As the prayer meeting drew to
a close, I sensed people were waiting for me to offer up a prayer. I felt so
inadequate as the others seemed to pray so fluently and eloquently, whereas I
also had a squeaky voice. Nevertheless, I prayed to the Lord aloud and said,
“Lord Jesus please show me the Way, the Truth and the Life.” That was all I
said. Even that was difficult for me at the time. In fact, I was somewhat taken
aback when everyone there said “Amen!” Nevertheless, they made me realize that I had
friends in Christ, even though I did not know the people there at all really.
God is so good.
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